Abstract
Nowadays, businesses aim to respond to customer needs at unprecedented speed. Thus, many companies are rushing to the DevOps movement. DevOps is the combination of Development and Operations and a new way of thinking in the software engineering domain. However, no common understanding of what it means has yet been achieved. Also, no adoption models or fine-grained maturity models to assist DevOps maturation and implementation were identified. Therefore, this research attempt to fill these gaps. A systematic literature review is performed to identify the determining factors contributing to the implementation of DevOps, including the main capabilities and areas with which it evolves. Then, two sets of interviews with DevOps experts were performed and their experience used to build the DevOps Maturity Model. The DevOps maturity model was then developed grounded on scientific and professional viewpoints. Once developed the Maturity Model was demonstrated in a real organisation.
Highlights
For the development of the proposed DevOps MM, it was applied the design science research methodology (DSRM) presented by Peffers et al (2006) and the seven guidelines for Design Science Research (DSR) proposed by Hevner, March, Park, & Ram (2004)
One of the major tools used in other domains to support an evidence-based paradigm is the generation of Systematic Literature Reviews (SLR), which is used to aggregate the experiences gained from a range of different studies in order to answer a specific research question (Khan, Kunz, Kleijnen, & Antes, 2004)
A SLR is a literature review method that aims to address a problem by identifying, evaluating, integrating all relevant findings, and interpreting research on research topics to answer research questions based on the stages used in SLR (Siddaway, 2014)
Summary
The advancements on DevOps area have facilitated a lot of new growth opportunity for software companies (Nidagundi & Novickis, 2017) as it improves the way how a business delivers value to its customers, suppliers, and partners, it is an essential business process, not just an IT capability (Katal, Bajoria, & Dahiya, 2019). This is one of the main reasons why the DevOps’ adoption is growing and is a new tendency in business and IT alignment (Bucena & Kirikova, 2017).
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