A Knowledge-Graph Based Integrated Digital EA Maturity and Performance Framework

Abstract

AbstractDigitalisation is gaining considerable attention from enterprises aiming to improve their maturity and performance using digital enterprise architecture (EA). However, the challenge is how to assess and enhance often disconnected but related digital EA maturity and performance outcome elements. To address this research challenge, this paper proposes an integrated digital enterprise architecture maturity and performance (DEAMP) ontology. This ontology aims to assist organisations in understanding and assessing their digital maturity (DM) level and associated performance outcomes. This is important to understand whether there is a positive change in the performance level (effect) through improving a DM level (cause). A design science research (DSR) method, along with a skeletal enterprise modelling approach, have been used to develop and evaluate the proposed DEAMP ontology. Further, this ontology is represented as a knowledge graph (KG), which can be tailored and used by researchers and practitioners to capture and process DM and performance data for better outcomes as appropriate to their enterprise context and scope.KeywordsDigital maturityDigitalisationPerformanceOntologyKnowledge graphEnterprise architecture