A knowledge management framework to grow innovation capability maturity

Abstract

Background: Innovation is a key prerequisite for being organisationally competitive. Therefore, it is imperative that enterprises grow and mature their innovation capability. Knowledge management plays a fundamental role in the ability of enterprises to innovate successfully.Objectives: There are no formal guidelines for using knowledge management to grow innovation capability maturity. The researchers intended to develop a knowledge management framework that enables innovation capability.Method: The scope of the research did not allow for the practical implementation of the framework. However, five industry and subject theory experts evaluated the applicability and usability of the framework.Results: All five experts reported that enterprises could use knowledge management tools and organisational facilitating conditions to allow innovation capability maturity to grow. The importance of the framework is that it gives guidelines for using knowledge management as a vehicle for growing innovation capability maturity.Conclusion: The framework determines whether enterprises’ organisational conditions and knowledge management tools are sufficient to sustain or grow their innovation capability maturity.