A knowing-in-practice framework for the corporate governance of information systems/technology

Abstract

This article is motivated by the need felt by today's large globalised organisations to build up and maintain effective integration of processes across functional areas. Information Systems/Information Technology (IS/IT) corporate governance processes are among those that need to be integrated across functional areas. The aim of the article is to build a dynamic capability framework for research and practice of IS/IT corporate governance. The new framework was inspired by the notion of knowing-in-practice and is based on the formation of IS/IT-related competencies within communities of knowing formed by the various stakeholders intervening in the process of IS/IT corporate governance. A matrix formed by the key IS/IT governance stakeholders (top management, IS/IT management and senior line management), four IS/IT managerial processes (clarification, foundation, innovation and organisational change) and three external moderating roles (institutional stakeholders, suppliers of IS/IT products and services, and clients of the company) is put forward as the managerial framework, also suggested as a set of conceptual guidelines for future empirical validation.