A importância de capacitar, e formar pessoas que trabalham com idosos em Centros-Dia.

Abstract

Reflections discussed here originated from workshops developed to provide a space for elders to express themselves and to be heard as well to provide better socio-cultural interactions and improvement in their wellbeing and quality of life. These workshops were conducted at a Center Day for Elderly in Sao Paulo, Brazil, from September 2011 to February 2013, as part of a PhD project entitled “Geras Vitalis”. Service gaps and lack of gerontological knowledge by care-takers and directors from the institution where the work was undertaken were observed during the workshops. These shortcomings, in our view, can exacerbate inappropriate behavior, contributing to a lower quality of life of the older people, as well as those who deal with them in everyday life. As a result of this study, we suggest training programs, where gerontological interventions are oriented by components such as counseling, psychological and educational listening and, if necessary, the use of “Case Management”.