A Human Factors Study of Risk Management of Complex Agile Scrum Projects in Large Enterprises

Abstract

Agile Project Management methods have gained phenomenal success in the IT software world in managing projects of high complexity and uncertainty. However, Agile projects come with their unique set of risks. This paper seeks to explore the risks posed by human factors to complex Agile Scrum projects in large enterprises. Project Risk Management is crucial in determining the future performance of a complex project. Increasing project complexity makes it more and more difficult to anticipate potential events that could affect the project and to make effective decisions to reduce project risk exposure. This is even more true for Agile projects that promote immediate and frequent visibility of risk factors and distributed decision making in projects. A dominant reason for failure of complex Agile projects are the risks caused by human and organization factors. This paper will analyze the delivery risks posed by human factors and the traditionally hierarchical decision making in large enterprise systems.