Abstract

Purpose – This paper aims to describe good‐practice guidance on how a secure and efficient public key infrastructure (PKI) can be developed to support secure and efficient government‐to‐government and government‐to‐citizen electronic communication.Design/methodology/approach – The main approach is to review and discuss the present situation.Findings – The European Union (EU) has launched a comprehensive strategy framework and emerging actions on security and privacy issues. To this direction, a number of relevant initiatives have been put on (e.g. cyber security task force, awareness campaigns, promotion of good practices, improved exchange of information mechanisms, etc.). Their results will provide the basis for the work towards a secure information infrastructure. An important aspect towards this direction is the deployment of a PKI.Originality/value – Provides a balanced good‐practice guidance for the exploitation of PKI by the public sector of the EU member states.

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