Abstract
This year has been one of the most challenging to date for the New Zealand and global hospitality industry. To gain an insight into this year and the challenges people working in it face, a series of interviews were conducted in November 2020. In this first interview xxxxxxxxx interviews Eliesa Fifita, GM of the IBIS Budget Auckland Central - Eliesa Fifita studied at the Queenstown Resort College (QRC) and has worked in New Zealand for 10 years in a variety of management position for ACCOR. Questions were asked to understand his passion for working in hospitality, about his COVID 19 decision making, advice he would give for starting out in the industry and finally his hopes for the future for hospitality in New Zealand.
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