Abstract

This chapter provides an overview of quality, quality assurance and quality enhancement. It begins with various definitions of quality from a philosophical to a contextual lens. It later links the three concepts and traces the discourse of different scholars when describing these concepts. It situates the concept of quality assurance and quality enhancement within the different higher education management models and thereafter explains the concepts of quality assurance and quality enhancement. In terms of regional quality standards, the chapter explains how quality assurance has been discussed, framed and embedded in the European, African, American, Australian and Asian higher education systems. It makes a case for quality enhancement compared to quality assurance and its relevance in the modern university. It explains how quality enhancement has been integrated into curriculum delivery and planning, teaching, and learning and research in Scotland, Vietnam, India and other robust online university models. It concludes by contextualizing quality assurance and quality enhancement within Africa, especially South Africa, Kenya, Uganda, Tanzania, Nigeria and Ghana. It ends with a call for quality assurance and quality enhancement structures to be fit not only for purpose but also fitness to purpose.

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