Abstract
In this paper, we study the personnel task rescheduling problem with time preemption. We assume a baseline task schedule has been composed some time in advance that has been rendered infeasible due to operational uncertainty. When restoring the schedule feasibility, the personnel planner takes several considerations into account encompassing the provided service level, resource stability, and task adherence. The latter stems from the possibility that in the problem under study tasks can be interrupted and resumed later, better known as time preemption. We propose a genetic algorithm complemented with local search techniques to compose an operational schedule in an effective manner. The genetic algorithm operates on a dedicated decoding mechanism to compose high-quality duties for individual workers efficiently. Computational experiments are conducted to benchmark the performance of the proposed procedure with other exact and (meta-)heuristic solution procedures, and to demonstrate the value of the algorithm design choices. Furthermore, the impact of preempting tasks in time is assessed by changing the objective function structure and the proportion of non-preemptive tasks.
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