Abstract

Microfinance has entered the phase of rapid development and it has become one of the most important businesses in commercial banks. This study set up an evaluation system based on the balanced scorecard and used the fuzzy-rough set approach to evaluate the microfinance performance. Firstly, this study designed the performance evaluation system from five dimensions according to the principals of balanced scorecard. It needs an objective and scientific method to allocate the weight of indicators of bank's microfinance evaluation system. How to overcome the fuzziness problem and lack of objectivity becomes the point of the research. Then this study used the fuzzy comprehensive evaluation method which is based on the rough set to determine the weight of indicators. Finally this study made an empirical study by using above method and got the fuzzy evaluation results. The effectiveness and practicability of the method were verified by the empirical results.

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