Abstract
Decision making is the process of finding the best option among the feasible alternatives. This process should consider a variety of criteria, but this study only focus on academic achievement. The data used is the percentage of candidates who obtained Malaysian Certificate of Education (SPM) in Melaka based on school academic achievement for each subject. 57 secondary schools in Melaka as listed by the Ministry of Education involved in this study. Therefore the school ranking can be done using MCDM (Multi Criteria Decision Making) methods. The objective of this study is to develop a rational method for evaluating school performance based on linguistic information. Since the information or level of academic achievement provided in linguistic manner, there is a possible chance of getting incomplete or uncertain problems. So in order to overcome the situation, the information could be provided as fuzzy numbers. Since fuzzy set represents the uncertainty in human perceptions. In this research, VIKOR (Multi Criteria Optimization and Compromise Solution) has been used as a MCDM tool for the school ranking process in fuzzy environment. Results showed that fuzzy set theory can solve the limitations of using MCDM when there is uncertainty problems exist in the data.
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