A Fuzzy Cognitive Maps Approach for Analyzing the Integration of Two Organizations of the Same Corporation

Abstract

The research paper presents the result of a study on the integration of two organizations from the same corporation, both players in the IT and Communications field. The complex business transformation environment is analyzed using the Fuzzy Cognitive Maps method in order to enhance the organizational system model obtained in a previous research through Soft Systems Methodology. The perception of 23 stakeholders is modelled and their individual cognitive maps about the transformation are drawn. These maps are transformed into individual adjacency matrices which are later augmented to form a social cognitive map containing 78 variables specific to the researched situation. The structure of the social cognitive map is analysed using graph theory and different evolution scenarios are simulated through neuronal network computation. The researchers will benefit from following the research method while the practioners will be offered generalised conclusions which can be considered in managing similar situations.