Abstract

The selection of suitable supply partners is a strategic issue for managers working in humanitarian operations and has received little attention in the literature. In humanitarian operations, complexity characterizes the continuous-aid procurement operations, and the selection criteria can differ from those used in commercial supply chain settings. This paper advances knowledge by introducing a supply partner selection framework for continuous-aid procurement. A proposed multi-criteria decision-making model uses selection criteria attributes verified by the extant literature and by field experts. A fuzzy Analytic Hierarchy Process is then used to compute criterion weights, and a fuzzy Technique for Order Performance by Similarity to Ideal Solution is used to rank supply partner alternatives. Even with elevated levels of subjectivity, these techniques enable humanitarian operation stakeholders to select the best supply partner effectively. An actual case illustrates how the proposed framework efficiently identifies the most suitable continuous-aid supply partner for the prevailing situation.

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