Abstract

The purpose of this paper is to provide a framework that can identify and evaluate the effectiveness of a given maintenance strategy and to rank components of maintenance system. The framework is developed using DEMATEL method on maintenance strategy as a guideline. To gain a richer understanding of the framework, a questionnaire is constructed and answered by experts. Then the DEMATEL method is applied to analyze the importance of criteria and the casual relations among the criteria are constructed. The scope of the paper is limited to performance measurement of maintenance strategies. It is found that the framework is applicable and useful for the strategic management of the maintenance function. It is observed that the influencing and preferred infrastructures for designing Learning and Training are three components, that is, optimal maintenance, CMMS, and RCM which are interdependent on each other and are the fundamental components to realize the designed goals of maintenance process. This paper provides an overview of research and developments in the measurement of maintenance performance. Many tools and techniques have been developed in other fields. However, the applicability of those tools to maintenance function has never been tried. In that respect this topic is novel. It helps in managing maintenance more effectively.

Highlights

  • Some challenges from modern competitors have provoked many industrial companies to implement new manufacturing approaches [1, 2]

  • The purpose of this paper is to provide a framework that can identify and evaluate the effectiveness of a given maintenance strategy and to rank components of maintenance system

  • This paper provides an overview of research and developments in the measurement of maintenance performance

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Summary

Introduction

Some challenges from modern competitors have provoked many industrial companies to implement new manufacturing approaches [1, 2]. Salient among these is the concept of lean production [3, 4]. Some articles on the topic of lean production system emphasize the relationship between implementation of lean and performance While most of these studies have focused on a single aspect of lean and its performance implications (e.g., [6,7,8]), a few studies have explored the implementation and performance relationship with two aspects of lean

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