Abstract
The paper provides an overview of the urban freight process, in the context of the supply and demand aspects of freight. A framework for analysis is developed, and within that framework, particular aspects of the urban freight process are described. Issues of concern from a public policy viewpoint are highlighted. Seven main instruments related to public policy are introduced and their application described - taxes and subsidies, regulations, investment, operational instruments, planning, public ownership and research. It is concluded that the importance of urban freight to the community and its relevance to urban transport justifies a higher level of attention in transport planning and policy formulation, and that there are a wide range of policy instruments available to enable this to be done. The objective of such planning and policy making needs to be specified in each specific context (a).
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