Abstract
Describes the framework of a methodology (BASE) for systematically planning substantial (revolutionary) business improvement and coherently managing incremental (evolutionary) progress towards that goal. Particularly, the paper emphasises that an improvement plan should integrate business changes with the development of computing facilities to ensure that they are adequately aligned. The methodology addresses changes in two dimensions: (1) the incremental steps in the co‐evaluation of the business process and its computing support; and (2) the maintenance of alignment between business activities and computing support when either is modified. The paper concentrates on the building and maintenance of the central evolutionary change plan.
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