Abstract
Background: This study examines the digitisation of records and archives at two state universities in Zimbabwe that have embarked on digitisation of their records and archives resources in line with new technological trends of doing business online.Objectives: One of the objectives of this research study was to identify the gaps existing in the digitisation of records and archives at the two selected state universities and recommend ways of filling those gaps. The other objective was to find out if the state universities have adopted a framework or model for the smooth digitisation process of the records and archives.Methods: The study adopted a qualitative multiple-case research design to provide an in-depth understanding of the cases of the digitisation of records and archives at the selected state universities. Data were collected via purposive sampling using interviews.Results: The major findings of this study revealed that the two state universities are digitising records and archives without a framework or model for a smooth digitisation programme.Conclusion: The study recommends for a centralised model to cater for the digitisation of records and archives at the state universities in Zimbabwe. A model for managing digital records and archives which combines best practices and top management support with a centralised approach is proposed. This model is built on integrated systems that will enable the two selected state universities to enhance cost-effectiveness, sharing and exchanging digital records and archives amongst employees. This study is pertinent as it enriches the literature in the field of records and archives management and provides strategies on the management of digital records and archives in state universities in Zimbabwe.
Highlights
IntroductionThe two state universities have embarked on digitisation of their records and archives resources in line with new technological trends of carrying out business online in both teaching and administration
This research study investigates the digitisation of records and archives at two selected state universities in Zimbabwe, namely, Zimbabwe Open University (ZOU) and Harare Institute of Technology (HIT)
This study focused on the digitisation of records and archives at two selected state universities in Zimbabwe, namely, ZOU and HIT
Summary
The two state universities have embarked on digitisation of their records and archives resources in line with new technological trends of carrying out business online in both teaching and administration. The objective of this study was to determine whether the state universities were using a model or framework for managing the digital records and archives, as digitisation of records and archives must be a well-planned project with adequate resources and framework of operation (Tsvuura & Ngulube 2020). Open Access digital records management has been embraced and adopted globally with its fragmented arrays of successes, failures and challenges This transition from paper to digital records and archives has created gaps in the quality of service delivery (Ambira et al 2019). Despite the good initiatives of adopting digital records and archives management, Ambira et al (2019) recommended for a framework to guide the management of digital records
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
