A Framework for the Active Credibility Engineering of Web Applications

Abstract

The issue of credibility is a major concern for the consumers of Web applications in a variety of domains and is crucial for an organization’s reputation. Using a taxonomy of credibility, a systematic approach to one class of credibility, namely the active credibility, of Web applications is considered. To that regard, a viewpoint-oriented framework for the active credibility engineering of Web applications is proposed, and the managerial, societal, and technical viewpoints of it are analyzed in some detail. A few directions for extending the framework are outlined.