A framework for managing organizations in complex environments

Abstract

The complex environments of today’s markets makes managing organizations in complexity and turbulence a concern for senior managers, and necessitate developing a dynamic strategic framework to cope with complexity in managing organizations. This paper demonstrates a study that was conducted to value a structured set of management principles and sub-elements by a panel of experts to develop a conceptual framework to manage in complex and very high dynamic environments. The panel consisted of 22 senior level managers of grade “A” companies in the construction industry in Qatar State using a two-round Delphi technique. The study developed two frameworks. The first framework is for managing complexity in the construction sector. The second one is the primary general framework, which forms a basis for a generalized framework for other industries. This study participates in developing valuable management practices in complex environments to tackle uncertainty, unpredictability, disorder, rapid changes and non-linearity, which would be of great help for leaders, senior managers and practitioners who operate in complex environments.