A framework for loosely coupled components to automate municipal services (FLCCAMS)

Abstract

Unifying and computerizing the procedures of municipal operations and maintenance is of great importance to municipalities as well as to ministries of local governments. On top of that, enhancing municipal e-services in terms of efficiency, quality, reusability, distribution and interoperability of these services; is a goal for most of municipalities. Municipalities need to unify and computerize the procedures of maintenance and operations for their assets. This will eliminate the difficulties to prioritize the maintenance tasks; to let every task takes its turn fairly. In addition, this will speed up performing such maintenance and operation tasks, and will decrease the bugs appear after the maintenance is done. Therefore, the objective of this research work is to define, design and evaluate a conceptual framework for loosely coupled components to automate municipal services as well as unifying and computerizing maintenance and operations in local governments. The scope of this research covers roads and public buildings as the most important parts of municipal assets.