Abstract
This article introduces a framework for identifying and analyzing sources of resilience (SRs) and sources of brittleness (SBs) that have an impact on safety. First, a description of the socio-technical system should be made and include giving visibility to informal practices. Next, a protocol should be designed that will be applied to assess the extent to which resilience engineering (RE) principles are used. Based on the data generated in the previous stages, each source identified should be analyzed across five categories: the opposite SR or SB; the risk from the SBs; the effectiveness of the SRs; and their origin (internal versus external; formal versus informal). A case study of an air taxi carrier illustrates the application of the framework, thus providing a basis on which to discuss its practical and theoretical insights.
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