A framework for evaluation and prediction of software process improvement success

Abstract

The literature shows that software process improvement (SPI) is a current popular approach to software quality and that many companies are undertaking formal or informal SPI programs. However, the anticipated improvements to software quality through SPI have not, as yet, been fully realised. Many companies are neither ready nor equipped to implement a successful SPI program: how do companies evaluate and validate the necessary organisational requirements for the establishment of a successful SPI program? This paper examines the outcomes of a UK study of a sample of SPI programs and compares these programs with an evaluation framework we have developed. The validated framework will help companies conduct a self-assessment of their readiness to undertake SPI.