Abstract
Particularly in the past decade, Employee Assistance Programs (EMS) have become an integral part of the management of public sector and private sector organizations. The evolution of EAPs is briefly traced and the claims of advocates regarding their positive effects are documented. It is also emphasized that, in spite of their ubiquity, little attention has been given to devising strategies for evaluating the success or failure of EAPs. A framework is developed to guide comprehensive evaluations of such programs. A framework is developed to guide comprehensive evaluations of such programs. The framework stresses five aspects of EAP performance: effort, program performance (outcome evaluation), adequacy of performance, efficiency, and process evaluation.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
