Abstract

Given that Turkey is an emerging market, it cannot be denied that the banks whose shares are traded on the stock exchange primarily lead the stock market and at the same time the Turkish financial markets. Therefore, a total of eleven commercial banks traded on Borsa Istanbul (BIST) have been included in the study. Since the performance of these commercial banks is evaluated in terms of multiple selected financial ratios (criteria), this study points out that it may be considered as a multi-criteria decision-making (MCDM) problem. Therefore, two effective MCDM techniques have been used in the performance evaluation process of the study. The aim of this study is to evaluate the performance of eleven commercial banks traded on BIST with a set of reasonable assessment criteria by using the integration of the criteria importance through intercriteria correlation (CRITIC) and weighted aggregated sum product assessment (WASPAS) methods for the year 2018.

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