Abstract

This study investigates attitudes and citizenship behaviors of IS workers in the software industry by examining relationships among various facets of organizational commitment, professional commitment, and a particular organizational citizenship behavior (OCB) called peer mentoring. Results revealed that one facet of organizational commitment, affective commitment, was positively associated with peer mentoring, while a second facet, normative commitment, was negatively associated with peer mentoring. A third facet of organizational commitment, continuance commitment, had no significant relationship with peer mentoring while professional commitment was positively associated with peer mentoring. Our results also found a positive and significant interaction between professional commitment and affective commitment, and a negative and significant interaction between professional commitment and normative commitment in predicting OCBs, suggesting that managers of software professionals can foster OCBs by focusing on specific facets of commitment

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