A dynamic analysis of variety seeking behaviour with reference to Indian continent

Abstract

The brand managers are spending huge amount on brand building and for other promotions. In spite of the enormous outlay, the variety seeking nature of the consumers is leaving the brand managers perplexed. A clue of the factors that determine the customer variety seeking and decision-making process would help the brand managers to understand the consumers better. This research identifies the determinants that influence variety seeking behaviour in low-involvement product category particularly in FMCG. Survey was conducted to collect data from variety seeking consumers. Multiple linear regression (MLR) technique was used to analyse the data. The results established that need for variety is the key influencing variable across all product categories. This study contributes to the stream of research on variety seeking behaviour and provides important marketing implications for the practitioners in designing effective marketing programs as well as attraction strategies to retain their valuable customers.