A Discourse of Renewal: Higher Education Leadership and Crisis Communication during Black Lives Matter

Abstract

This case study examines ethical leadership responses and crisis communications at a public institution of higher education in response to the Black Lives Matter movement, which occur concurrently with the COVID-19 pandemic and institutional financial crises. The Discourse of Renewal framework requires a focus on what is best for the entirety of the community, rather than simply being a strategic response that only benefits a few. The framework provides a structure for conceptualizing and considering an optimistic discourse in response to crises. A rhetorical analysis of leadership discourse examined four renewal characteristics: overall organizational learning, ethical communication, prospective visioning, and effective organizational rhetoric. Surveys and subsequent analyses of faculty, students, and staff responses provide a feedback mechanism from institutional stakeholders. Subsequent discussions explore issues of navigating stacked crises and how an ethical leadership response can help build beyond crises for the future of the organization.