A Diffusion Model for Public Information Systems in Developing Countries

Abstract

A large part of the information systems (IS) literature is based on experiences of the private sector in developed countries and is therefore of limited relevance to design and implementation of public information systems (PIS) in a developing country context at least for two reasons. The first is the disparity in the level of development of information technologies between developed and developing countries. The second is the dissimilarity in issues related to IS management in public and private sectors. While differences between public and private sector IS exist even in developed countries, the emphasis on various factors may vary in developing countries. This paper proposes a model of diffusion with a view to enhance the understanding the process of public information system implementation in a developing country. This model is based on two case studies of successful IS management in developing countries. The paper identifies the management elements associated with each stage of the model and implications for management as the external environment in the country undergoes a change.