Abstract

At present, mobile phone has become one of the very important digital evidence. As a result, the standard Operation Procedure (SOP) was studied and developed by all law enforcement agencies in each country in order to obtain some information for legal proceeding against criminal. However, the improperly managing and collecting of the evidence may be a cause of degradation in the reliable procedure and evidence. Thailand also has encountered such enormous problems. This paper has realized that the study of mobile phone forensics procedure and existing Behavioral Performance of Law Enforcement Agencies in Thailand need to be carefully considered about limitation and suitability of procedure which is essential and must be prioritized because it will be used for prosecution in court. This paper consists of 3 main steps: 1) studying general mobile phone forensics processing and procedures. 2) Qualitative research using Focus group included 20 experts from law enforcement agencies. 3) Quantitative research using 200 questionnaires. A result of the focus group especially introduces a new framework of mobile phone forensics processing and procedures for Thai law enforcement agencies, which can be separated into 2 main parts with 9 sections. A result of ANOVA and LSD for questionnaires, a factor influencing of the duty and responsibility is significant for all sections.

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