Abstract

Mobile-assisted language learning (MALL) creates more opportunities for learners to access learning resources more easily and selfdirectly without time and place limitation. Thus, this study aimed at developing MALL materials to support the English oral communicative learning of Thai airport immigration police officers based on needs analysis and exploring the quality of MALL materials to support English oral communicative learning of Thai Airport Immigration police officers.The instruments of this study were the semi-structured interviews with the officers in order to conduct needs analysis, and the IOC (Item-Objective Congruence) form for experts to validate the materials developed, and the questionnaire to assess the officers’ opinions after using the materials to explore the quality. ADDIE model was applied to guide the overall process of developing the materials. The findings indicated that the self-instructional MALL materials laded in WeChat public platform that consisted of two units, Arrival and Departure, and ten lessons that were under each unit, both of which were accordance with the airport immigration officers’ needs. Moreover, the evaluation based on the officers’ opinions revealed that the MALL materials had high quality of content, rational organization, pleasant presentation and convenient functions of the platform.

Highlights

  • Being a common lingua franca across the world today, English plays a significant role in the global level of international communication

  • The findings revealed that the self-instructional Mobile-assisted language learning (MALL) materials that laded in WeChat Public Platform had high quality of content, rational organization, pleasant presentation and convenient functions of the platform for learning, which further indicated that the components of the MALL materials developed were proved to have comparatively content validity and be highly accordance with airport immigration duties, and certainly enhanced the airport immigration officers’ English oral communicative learning that could be put into use immediately

  • Based on the authentic situations of English language use needed for duty purposes, being validated by ELT experts, and assessed by the officers’ opinions after using, the MALL materials were implemented in WeChat Public Platform that used as a tool to study language, which is a feasible and practical innovation to support language learning and in line with Fernández-Pampillón et al [16] and Rodriguez-Arancon et al’s [17] criteria of Content quality, Capacity to generate learning, Motivation, Format and layout, Usability, Accessibility and Visibility of MALL to develop learning materials

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Summary

Introduction

Being a common lingua franca across the world today, English plays a significant role in the global level of international communication. Most ELF interactions take place among ‘nonnative’ speakers of English [1]. In Thailand, the role of English, the oral skills are necessary for job employment, international communication and economic competition. Chinese visitors are the biggest source of visitors and expenditure, which generated 376 billion baht in revenue and up 88% from 2014 [2].

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