Abstract

In this paper, a decision-making framework for implementing the concept of digitalisation within the South African tool, die, and mould-making (TDM) industry context is developed and employed. The purpose of this framework is to answer the following question: “Which digital technologies currently available on the market can be employed to improve the efficiency of shop-floor operations in the South African TDM industry?” An exhaustive literature study of existing digital technologies is conducted. Thereafter, TDM processes requiring digitalisation are identified through knowledge engineering. Based on the system requirements analysis, digital technologies relevant to the South African TDM context are then proposed.

Highlights

  • The production of tools, dies, and moulds (TDM) is a complex activity that requires a lot of expert knowledge and sound judgement

  • Since this study focuses on the digitalisation of shop-floor operations in a tooling environment, only the processlevel view applies

  • The task-centric and user-centric approaches to developing digital assistance systems (DAS) are the most common methodologies implemented in the models discussed earlier

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Summary

Introduction

The production of tools, dies, and moulds (TDM) is a complex activity that requires a lot of expert knowledge and sound judgement. Due to the demand for customised and unique products, the process of tool-making requires great innovation, making it highly dependent on the craftsmanship of the toolmaker. The success of a project depends on the experience and skill levels of the workers doing the job. This makes tool-making a skills- or people-driven exercise. The skills required in the TDM value chain include tool designing, project managing, toolmaking, cost estimating, and many more specialised roles.

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