Abstract

With recent advances in information and communication technologies, trust and collaboration have become imperative in the construction industry. The increasing exchange of digital information and assets without much regard to contractual requirements has resulted in various data corruption, privacy, and security issues escalating to claims and disputes. Hence, there is a need to institute reforms in the existing contracting system to achieve a more efficient, collaborative, and transparent system. However, little research has investigated the digitalization of the contracting process, which continues to be traditional. This study is one of the first to develop a digital and automated contract management system leveraging blockchain technology and smart contracts. Design science research methodology was adopted for the research work. The proposed system aims to achieve the following: (1) a decentralized permissioned network of stakeholders with well-defined roles and approval workflow, (2) automated contract execution based on predefined conditions using smart contracts, and (3) transaction history integrity with time stamps via a blockchain-based secured data structure. To exemplify these points, a use case is presented for implementing blockchain-based contract management in a construction megaproject. A conceptual model was developed illustrating the decentralized network of the key project stakeholders based in a Hyperledger Fabric blockchain environment. The roles and access controls of the stakeholders within the network are defined using the responsibility assignment [responsible, accountable, consulted, and informed (RACI) matrix]. A computable and automated smart contract clause is formulated for the price variation clause used in construction contracts. A prototype of the proposed system was developed and demonstrated to industry experts for evaluation and validation. Positive feedback from the experts concerning the system characteristics and user-friendliness of the prototype showed that it possesses the potential to improve trust and transparency in the existing system. Whereas the decentralized stakeholder network would add trust and accountability to the system, the underlying blockchain data structure would enhance security and traceability by providing an immutable and real-time record of the transactions. The study provides a workable solution that serves as a valuable reference for future research in the field of contract management across multiple sectors. Although the system is shown to be applicable and feasible in this study, it may not be economically viable. It could be optimized in the future through cost–benefit analysis for different projects.

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