Abstract

BackgroundTo ascertain the understanding of 2009 pandemic (H1N1) influenza and relevant infection control measures in an emergency department population and to assess the effectiveness of education campaigns in informing the public about the pandemic.MethodsQuestionnaires were administered to patients, visitors, non-clinical staff and volunteers. Data were collected on knowledge, preventative measures, information sources, attitudes to government and media reporting, perceived seriousness, behaviour change and intended compliance with future measures. Results were used to construct an overall knowledge score.ResultsThere were 252 participants. Traditional forms of mass media (138 [55%]) remained the principal information source. Approximately 70% (176) accurately described mode of transmission and recommended precautions and 68% (175) reported behaviour change because of the pandemic. Gaps in knowledge included failure to identify certain high risk groups. Recall of government campaigns was significantly associated with a higher knowledge score. 60% (151) thought that authorities and media had exaggerated the threat; only 40% (101) would comply with recommended measures in a future pandemic.ConclusionsThe knowledge regarding pandemic influenza was high in this population and positively affected by official campaigns. Pandemic planning should address knowledge gaps and the impression that authorities had exaggerated the public-health threat.

Highlights

  • To ascertain the understanding of 2009 pandemic (H1N1) influenza and relevant infection control measures in an emergency department population and to assess the effectiveness of education campaigns in informing the public about the pandemic

  • The survey instrument was based on similar published surveys conducted on this subject, Severe Acute Respiratory Syndrome (SARS) and avian influenza [6,7,8,9,10]

  • Twitter updates used for the first time by the Department of Human Services (DHS) were uncommonly accessed (3 [2.7%])

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Summary

Introduction

To ascertain the understanding of 2009 pandemic (H1N1) influenza and relevant infection control measures in an emergency department population and to assess the effectiveness of education campaigns in informing the public about the pandemic. The pandemic required implementation of the Australian Health Management Plan for Pandemic Influenza (AHMPPI) for the first time after its approval in 2008 [3]. Whilst other campaigns targeting obesity and substance abuse have been analysed extensively, independent assessment of public health campaigns for pandemic prevention and control is scarce [4]. The success of these campaigns depends on the health literacy of the public about the topic and the perceived susceptibility to the infection or condition. Beliefs about the competency of the authorities and the media in dealing with pandemic information contribute to understanding [5]

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