Abstract

This paper presents a critique of the bureaucratic theory: The Nigerian Civil Service experience. The descriptive research approach was adopted for the study and the questionnaire instrument was used in data collection. Descriptive statistic was used in data analysis while multiple regression analysis was used in the test of hypotheses. It was discovered that hierarchical arrangement of staff significantly influence the Nigerian Civil Service and led to delays in decision making in the civil service. Further findings revealed that management by formal rule does not influences the Nigerian Civil Service. However, too many rules hinders employee’s ability in response to turbulent environment. This situation make workers fixated and the bureaucratic nature of the civil service hardly creates room for change, hence high resistance to change. It was recommended that thorough and coherent reforms which will enshrine adequate institutionalization of Weberian ideal tenets of bureaucracy should be carried out in the civil service and attempt should be made to adopt the flat structure rather than the pinnacle hierarchical arrangement in order to enhance decision making and communication flow in the civil service.Keywords: Bureaucratic Theory; Nigerian Civil Service

Highlights

  • Bureaucracy as a system of administration was projected to be the ideal and more efficient system of management in both public and private organizations/institutions

  • The descriptive approach adopted in to test the hypotheses developed for the study to this paper provides a better understanding of the critically evaluate the influence of bureaucracy in problems and implications associated with the Nigerian civil service

  • The paper presents a critique of the bureaucratic theory: The Nigerian Civil Service experience

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Summary

Introduction

Bureaucracy as a system of administration was projected to be the ideal and more efficient system of management in both public and private organizations/institutions. In recent times the inefficiency witness in most Nigerian ministries, parastatals and agencies has been attributed to the bureaucratic bottleneck in the civil service. Bureaucracy is the bedrock of the public sector organizations; the bureaucracy of governmental institutions has become a burden and has made the civil service inefficient, staff performance. The inefficiency of most civil service organizations in Nigeria lead to the establishment of Service Compact with all Nigerians “SEVICOM” on the 21st March 2004 during the administration of president Olusegun Obasanjo in an attempt to reduce the inefficiency in the civil service and as well enhance performance. In the area of service delivery, numerous nationals have lost trust in bureaucratic establishment with

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