A critical approach to fatigue risk factors in cockpit and cabin crew for the flight safety in aviation industry

Engin Özel,Umit Hacioglu

doi:10.36096/brss.v3i1.251

Abstract

This paper aims to develop a critical approach to flight safety by assessing theoretical and empirical studies on fatigue risk factors in cockpit and cabin crew. This paper also builds a fundamental basis for managing fatigue risk factors in the aviation industry. The main contribution of the paper demonstrates the fact that primary and secondary fatigue risk factors in cockpit and cabin crew affect the level of job satisfaction, operational efficiency, and flight security.

Highlights

Crafting effective business strategies in aviation industry requires the dedication of well-motivated and qualified employees with high job satisfaction
The aim of this study is to determine sleep complaints prevalence and evaluate the influence of sociodemographic parameters variables on sleep complaints and fatigue The aim of this study is to review fatigue-related risk, exposure factors and control measures for transportation operators The aim of this study is to establish scientifically a connection between circadian rhyme and the number of flight sectors effect to fatigue The aim of this study is to improve aviation safety through the management of Fatigue-related risks in aviation industry
Cabin and cockpit crews are different from other service workers in terms of the characteristics of the place they work and the work they do as their performance affects the flight safety

Summary

Introduction

Crafting effective business strategies in aviation industry requires the dedication of well-motivated and qualified employees with high job satisfaction. Cockpit and cabin crew, where human relations are significant in the quality-of-service delivery (Dincer et al, 2018), is a profession that brings well-organized and cost-effective results (Hacioglu and Aksoy, 2021) to the company only if high job satisfaction and sufficient motivation are provided to its employees. This extraordinary and self-sacrificing job can lead to physiological and psychological fatigue, mental wear, depression and, in more advanced stages, burnout in cabin crews over time. This paper concludes with final remarks, limitations and future research directions

Literature Review

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Conclusions