A Contemporary Review of Raising Health Awareness Using ICT for Application in the Cyber Security Domain

Abstract

To understand different information and communications technology (ICT) tools that can be used for raising one's awareness, a systematic research review was conducted in 10 electronic databases to identify studies highlighting the role of various ICT tools. Qualitative studies selected in our review describe users' experiences of using diverse ICT tools in raising healthcare awareness, along with the authors' interpretations of the findings. The results were synthesized using a meta-ethnography technique to present the results of the findings. Among the studies reviewed, 15 papers met the inclusion criteria, covering a range of ICT and IT tools used in healthcare awareness, including data acquisition, patient monitoring, and knowledge management services to enhance the overall provided health awareness techniques. Our review found that ICT tools allow users and healthcare providers to increase level of awareness through e-health, telecare, and m-health methods. This paper reviewed the utilization of technology in increasing human awareness in the health domain with the intention of applying the findings to cyber security awareness body of research. This review also suggested that ICT tools are influential in providing a sustainable structure for communication and information exchange to enhance human awareness.