Abstract
In a problem of linguistic group decision-making (GDM), various emotional characteristics of decision-makers’ (DMs) behind their preference series, which is defined as emotion factor, can impact consensus reaching process. As words mean different things to different people, this study comprehensively proposes a novel consensus model with emotion factors based on personalized individual semantics. An improved grey clustering method facilitates to obtain emotion factors. Finally, the proposal model can provide more accurate judgments for moderator's management and further promote consensus.
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