A Conceptual Review on Technological Intergenerational Knowledge Transfer

Abstract

By the year 2020, Malaysian population is expected to reach aged population with 3.4 million being senior citizens. The retirement of the ageing people is a concern to most organization as it also means lost of organization’s knowledge. Lack of appreciation of the value of tacit knowledge and lack of planning to capture retirees’ knowledge before they leave put many organizations in a position to suffer a loss of intellectual knowledge that may prove fatal. Therefore this research attempts to review issues that is considered essential in strategizing intergenerational knowledge transfer. In this paper, we reviewed 52 and examined various issued related to intergenerational knowledge transfer. Since transferring knowledge from older people involves lots of challenges due to cognitive decline experience by themselves, we also studied research done in social psychology area and explore their applicability in knowledge transfer practice. We consider social psychology to be a discipline from which theories, models, and research results can be harnessed for knowledge management. Our review reveal important issues in the literature to be considered for successful intergenerational knowledge transfer.