Abstract
Enterprise resilience is a key capacity to guarantee enterprises’ long-term continuity. This paper proposes the enterprise resilience Conceptual Reference Framework to characterize enterprise resilience capacity. The framework is composed of 71 disruptive events that enterprises consider as endangerments to their continuity. The framework also comprises constituent capabilities of enterprise resilience in terms of preparedness and recovery capabilities and elements that support the transition from the AS IS situation to the TO BE one, which are preventive actions (for preparedness capability) and knowledge registration actions (for recovery capability). From the preparedness perspective, 403 preventive actions are currently defined. Each preventive action is specific for every disruptive event. However, it is worth noting that a preventive action can also be applied to different disruptive events. From the recovery perspective, the proposed framework indicates knowledge registration related to (i) the occurrence of disruptive events; (ii) the recovery actions performed to re-establish the normal enterprise operation level. Further research lines are addressed to develop quantitative methods and tools to assess the extent of enterprises’ resilience following the foundations of the proposed conceptual framework.
Highlights
Industries have to face challenges and continuous changes given their own dynamism as well as the changing conditions of the environment in which they operate
The enterprise resilience (ER) conceptual reference framework involves three main elements: disruptions, the elements that negatively affect this capacity; the constituent capabilities of ER, in terms of preparedness and recovery capabilities; the elements supporting the transition from the AS IS situation to the TO BE one, which are preventive actions and knowledge registration actions
The ease with which the company moves to this new unstable state is a measure of its vulnerability [44], understood as a lack of the preparedness capacity to deal with the disruptive event, while the degree with which the company responds to this change is a measure of its recovery capacity
Summary
Industries have to face challenges and continuous changes given their own dynamism as well as the changing conditions of the environment in which they operate. The current businesses complexity, due to the vast amount of physical and information transactions performed to guarantee that goods are manufactured according to consumer specifications and in the appropriate quantity to be delivered on time and in the right place cost-efficiently, has made industries more sensitive to disruptive events [1,2] For this reason, companies are increasingly demanding responsibility to deal with such adversity. The resilience concept was first proposed in the field of ecology by Holling [10], who defined it as: (A) a system (ecosystem, society, or organization) that persists in a state of equilibrium (stability) and as; (B) how dynamic systems behave when they are stressed and moved from this equilibrium In this definition, the need for perseverance is emphasized as a measure of systems’ persistence and their ability to absorb disruptions and maintain the same relationships among systems’ entities.
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
