Abstract
Many hospitals do not have a well-planned process to prioritize purchasing requests. Obviously, this problem is due to the lack of a fair evaluation of the requirements as well as absence of the cooperation of the hospital management staff. Therefore, it is essential to have a systematic and a comprehensive acquisition program to prevent a number of potential problems. This article presents a solution for the prioritization problem of purchasing requests of medical equipment by adopting a framework that combines Quality Function Deployment with Fuzzy logic system. The validation of the proposed model was carried out on 20 requests for purchasing medical equipment in a public hospital. The results indicate that the Quality Function Deployment-Fuzzy method can efficiently address the priority of requests considering a wide range of criteria. In addition, it can also provide the stability of process assurance.
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