Abstract

Accompanying with the advent of Information Communication Technology and its common usage in daily lives, design business has then encountered a new challenge by adapting these changes into business implementation concern. This paper aims to provide a creative and effective design process by examining current interior design business and its relationships with design management. Major noticeable issues are aroused by re-considering roles between clients, involved designers and design managers. Apparently, relationship between client and designer is changing dynamically over the course of design process particularly under today’s communicational ways. This paper focuses mainly on the use of changing and applicable modes that not only supports design process to be more creative but also assists design process to be further effective by implementing design management at internal level. Through exploring existing difficulties of communications and potentialities in the design phases, this paper proposes a conceptual framework attempting to employ Information Communication Technology into business implementation based on theory of Participatory Design where creative design processes and management could both meet better outcome for interior design practice as well as to achieve a sustainable business model.

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