A Conceptual Framework for Determining Quality Requirements for Mobile Learning Applications Using Delphi Method

Mohammed Almaiah,Fahima Hajjej,Tayseer Alkhdour,Ahmad Al-Khasawneh,Omar Almomani,Rami Shehab,Abdalwali Lutfi

doi:10.3390/electronics11050788

Abstract

The development of mobile learning apps might fail due to poor selection of the suitable technical requirements for mobile devices. This will affect the quality of mobile learning applications and, thus, will increase the development cost of mobile learning apps. Due to the above issues, we need to determine the most appropriate technical quality requirements for the development of mobile learning apps that meet user requirements. To achieve that, we propose a comprehensive framework to capture the most suitable technical quality requirements for mobile learning apps. A Delphi method was used to collect, evaluate, and analyze the data for this study. As a result of our Delphi study, we have identified nineteen technical quality requirements, divided into six quality dimensions, for the development of mobile learning applications. The proposed framework is expected to be a guideline for mobile apps designers and developers to successfully develop mobile learning apps.

Highlights

The concept of Quality in this study reflects a degree of excellence of learning content quality and learning service quality of the M-learning system [1]
The learners can identify the particular functions of the application
Majority of the respondents agreed about the importance of nineteen technical quality requirements for the development of mobile learning applications after the third round

Summary

Introduction

The concept of Quality in this study reflects a degree of excellence of learning content quality and learning service quality of the M-learning system [1]. In the context of mobile learning, quality factors is defined as a set of requirements that ensure the high quality of learning activities, design of learning content, and quality of learning services. These requirements can be used as guidelines for ensuring the successful development of mobile learning systems [7–9]. Determining quality requirements for mobile learning systems is considered one of the critical steps during the development process [10]. For the successful development of technical quality requirements framework, several software quality models need to be taken into account [29–31]. Quality Dimensions reliability, usability, correctness, efficiency, interoperability, integrity, maintainability, testability, flexibility, portability, and reusability portability, utility, reliability, efficiency, maintainability, understandability and modifiability functionality, usability, reliability, efficiency, maintainability, and portability Authors [34]

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Conclusion