A Comparison of Training and Dispatch Criteria for Security Personnel in 119 Domestic and Overseas General Situation Rooms

Abstract

This study proposes an efficient way to strengthen work capabilities based on a comparison of the education and training of guard personnel before and after their deployment in the 119 Emergency Operations Center, which is in charge of elementary responses to various disasters and accidents, with that given to advanced foreign situation personnel. Only one area of Gyeonggi-do Province was identified in an internal document on personnel standards for moving into the situation room in Korea, and it was found that most of the situation room agents were used for situation room work through the informal OJT training of senior members of each city and provincial headquarters before deployment. Japan, like Korea, is organized into several prefectures and operates the same Emergency Operations Center or Joint Command Center. However, the most distinctive feature of the Japanese system with respect to Korea is that situation room agents are employed in the day-to-day operations of the command center after education with systematic and clear contents before being put into the work of the Emergency Operations Center. Similarly, the United States comprises 50 states, each with its own laws and emergency management systems. However, the federal government actively controls disaster safety and establishes and operates regulations by state, and each state has education and training, certification standards, and supplementary education regulations for existing agents. In Germany, there is a specific system of vocational education and training to become a worker in the Emergency Operations Center, and the curricula in vocational schools for security personnel, as well as the admission requirements and professional qualifications, are specified by the government.