A comparison of consumer perceptions towards smart homes in the UK, Germany and Italy: reflections for policy and future research

Abstract

Smart homes will be a key component of smart grids which can make significant contributions to Europe's transition to a low-carbon energy system. A growing literature on smart meters and demand side programmes focuses on the energy consumption and management services that smart homes offer. However, they can deliver much broader types of services, including assisted living, health and security. By including these non-energy aspects, this paper reveals differences in perceptions of smart homes in a cross-country comparative context to inform the delivery of smart home services. Public perceptions on the role of utilities and government in particular are important factors to be taken into account. The research highlights that policies should leave all paths open due to due to differences in householder preferences and acceptance of smart homes. Further implications for service delivery and planning are highlighted, calling for more interdisciplinary research in this area.