Abstract
In the last decades the Higher Education Institutions (HEI) have been faced with new challenges, requiring profound changes in their internal and external processes. The HEI have handled this new reality by means of the dematerialization of those processes. Thus, capable Information Systems (IS) are required to support such complex processes. Another aspect is related with the lack of standardization in the HEI’ academic management processes, each HEI works according to its own internal regulations, putting a strong barrier for the adoption of standard packages of software, as happens in enterprises with the ERP. These two factors combined, turns the work of IT managers very difficult in terms of management and knowing how really the IS is capable of support those HEI’s processes.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
