Abstract

This study aims to analyze the on-time renewal of licenses in a Philippine government agency between 2022 and 2023, focusing on the impact of weekend operations. The conceptual model suggests that extended operating days lead to better service quality and increased revenue. The operational framework involves data comparison using unpaired t-tests and descriptive statistics. Assumptions include an expected increase in on-time renewals with weekend operations. The hypothesis predicts a higher renewal rate in 2023. The research design employs a descriptive and quantitative approach. Data obtained ethically undergoes analysis using an unpaired t-test. Results indicate a significant increase in on-time renewals in 2023, supporting the hypothesis. Recommendations include strategies for the government to optimize licensing office hours and encourage timely renewals. License holders are advised to capitalize on the extended period, and future researchers are encouraged to explore broader datasets for comprehensive analyses.

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