A COMPARATIVE ANALYSIS OF ORGANIZATIONAL ROLE STRESS AMONG THE PRIVATE AND PUBLIC SECTOR BANK OFFICIALS IN JORHAT, ASSAM

Abstract

Stress becomes an occurrence which is part and parcel in every working sector in the world. The banking sector is not an exception. A bank official on an average spends eight to ten hours on the job under heavy pressure of the various conflicting demands, that too in an alienated and dehumanized environment wherein he is supposed to attain his goals in spite of heavy odds. He needs to perform critical managerial functions in very compelling situations. Consequently, he is forced to tax his biological limitations, which more often than not results in stress. The study aims to measure the stress level experienced by the public and private sector bank officials based on Pareek's ten role stressors. It also examines the effect of the stress level on the socio-demographic variables. Our methodology entails that 118 public sector and 22 private sector bank officials serving in Jorhat city in the state of Assam. Pareek (1983) Organizational Role Scale (ORS) is adapted to measure the stress level of the bank officials, which reveals that there is no significant difference in the total Organizational Role Stress experienced by the public and private sector bank officials except in some individual role stressors. Further, it is found that there is a significant difference in ORS among bank officials with respect to socio-demographic variables such as their years of service and marital status.