Abstract
Organizations have long been acknowledged that knowledge management (KM) is an important aspiring tool for gaining competitive advantages and improving performance. However, many small and medium-sized enterprises (SMEs) face the issues of recognition of real benefits, participation of advancement and transformation. Therefore, they are usually encountering ambiguity and uncertainty of adopting and implementing KM. This study is extended to SMEs along with incubated companies and micro-businesses, and conducts a comparative analysis of KM in SMEs in Taiwan and Hong Kong. The research results indicate that a successful KM implementation depends on a harmonious amalgamation of infrastructure and process capabilities, including technology, culture, and organizational structure. This analysis may also help in understanding the impact of knowledge sharing between government and SMEs, and creating new business values for SMEs.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
