A combined approach of AHP and TOPSIS methods applied in the field of integrated software systems

Abstract

Adopting the most appropriate technology for developing applications on an integrated software system for enterprises, may result in great savings both in cost and hours of work. This paper proposes a research study for the determination of a hierarchy between three SAP (System Applications and Products in Data Processing) technologies. The technologies Web Dynpro -WD, Floorplan Manager - FPM and CRM WebClient UI - CRM WCUI are multi-criteria evaluated in terms of the obtained performances through the implementation of the same web business application. To establish the hierarchy a multi-criteria analysis model that combines the AHP (Analytic Hierarchy Process) and the TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) methods was proposed. This model was built with the help of the SuperDecision software. This software is based on the AHP method and determines the weights for the selected sets of criteria. The TOPSIS method was used to obtain the final ranking and the technologies hierarchy.